Interested in learning how leading organizations are improving customer loyalty and retention while maximizing profits? EXOGEN works collaboratively with clients to understand value from the Outside-In, customer perspective. Our proven solutions accelerate time to value – bringing certainty to your business.

Client: OSF
Download: OSF Healthcare Case Study
Situation: OSF invested in a major radiology picture archiving and communication system, PACS, to eliminate film, reduce cost and report turnaround times, improving physician adoptions, and improving patient and internal services.
Defined Value:

• Reduced film costs from $2 million to $50,000 annually
• Reduced the report turnaround to 17 hours
• Incorporated voice recognition

Client: Inova Health System
Download: Inova Healthcare Case Study
Situation: Inova Health System, realizing the requirement to improve its diagnostic imaging, needed to generate returns in quality and efficiency while shortening the initial projected timeline of 24 months, sustaining and improving physician satisfaction, reduce safety risks, reducing medical storage requirements, increasing productivity and service across its healthcare footprint, and reducing unnecessary health costs.
Defined Value:

• Film processing time has been reduced by almost thirty minutes, adding to patient-care time
• Improved incremental cash savings of $4 million in the first three years, a 3:1 ratio of savings to implementation-service fees
• Reduced initial project timeline from 2 years to 9 months
• Improved physician adoption and satisfaction rating from 35.5% to 43.2%